A Longstanding Partnership
Ambientia and Finnair have been collaborating on Atlassian solutions since 2007, with their partnership expanding and deepening over the years. This long-term cooperation has enabled the optimization of Finnair’s Atlassian environment to support various business needs, including risk management.
Assessing the Starting Point
The first step in the Atlassian Exploration process was to understand Finnair’s current operational landscape and identify key areas for development. Ambientia’s experts conducted a thorough assessment of Finnair’s Atlassian solutions and evaluated their suitability for risk management. Special attention was given to audit processes and the specific development needs of risk management.
Defining Clear Objectives
To ensure a focused development approach, Ambientia and Finnair defined concrete objectives:
- Integration of technology risks with aviation safety risks to provide a comprehensive risk overview.
- Compliance with technical and administrative requirements to ensure risk management practices align with industry regulations.
From Planning to Implementation
Ambientia worked closely with Finnair to develop an implementation plan that included:
- Bridge planning: Defining the steps needed to transition from the current state to the target state.
- Refining the risk management data model and workflow structure.
- Creating a detailed roadmap with a weekly schedule, process descriptions, and reporting guidelines.
Results and Benefits
As a result of the development efforts, Finnair successfully implemented the Atlassian environment to support risk management. The full potential of Jira’s features is now utilized, enabling more efficient risk identification, management, and reporting. A multidisciplinary team ensured a smooth and seamless adoption of the new processes across the organization.
The collaboration between Finnair and Ambientia demonstrates how a strategic approach and the right tools can enhance risk management and strengthen an organization’s overall safety.
Subscribe to our content
Do you want our content in your email? Among other things, we offer information on service management and customer experience development
More related
Cases
Data driven maintenance improves risk management – Kemira’s experience
Data‑driven maintenance improves risk management. Kemira’s experience with a predictive, scalable and data‑based operating model.
Read more
Cases
Case MINT: From paper based inspections to an offline-capable digital mobile solution
How Meyer transitioned from paper‑based inspections to an offline‑capable digital solution integrated with Jira in shipbuilding.
Read more
