Advisory Services

Bringing clarity to your digital transformation journey

Together, we define the target state and vision. Based on this, we build a capability development roadmap and create a transformation plan that helps you achieve your goals.

We bring expertise in customer experience, business and organisational development, as well as data leveraging. We are also experienced in a wide range of technologies.

We are the right partner for you if you value the following:

A strategic approach: We engage with your strategic priorities and identify ways to create customer value through digital services, data and technology. We work with an agile and experimental mindset.
Insight and experience: Our experts have years of experience in delivering digital transformation programmes. We confidently suggest new perspectives and best practices to help you maximise the value of your technology investments. We support you in organising your operations so that new digital tools become a natural part of everyday work.
Close and collaborative partnership: We work with our customers as one team. We operate in a structured manner and communicate in advance when and with which groups we will be working together. With us, you are in good hands, and your time is never wasted unnecessarily.

Our customers appreciate the transparency and approachability we bring to our work. It is important for us to be part of the same team as our customers – we believe this is how the best solutions are created. We dare say that we are easy and enjoyable to work with.

New Service Models

Digital solutions that remain relevant well into the future are the result of a holistic approach. We start with strategy and combine and analyse information from multiple sources. We engage key stakeholders and end customers throughout the process.

We translate the development vision into documentation, user interface concepts and prototypes. We create a digital transformation roadmap that outlines the steps required to reach the target state. Our proven operating models are adapted to each customer’s needs and situation.

Future Creation

For organisations that want to maintain their competitiveness in a changing business environment by identifying new service models.

Customer Experience Management Model

For organisations that want to review and develop their customer experience by utilising the strengths of all channels as a whole. The outcome is a documented customer experience development plan.

Service Process Renewal

For organisations aiming to make internal processes such as HR, finance and project work more agile and streamlined. We identify the challenges of the current state and define the required changes and development activities. Finally, we implement the configurations and integrations needed to support the renewed process.

Leading the Transformation Journey

For organisations considering a significant digital investment and looking for a trusted partner to guide their transformation journey. We identify strategic alternatives and find practical ways to realise the benefits of change.

Enterprise Architecture

Through enterprise architecture work, we ensure that development progresses towards a shared vision. Enterprise architecture helps organisations understand the bigger picture and put strategy into practice. It also makes the current and target states visible.

In practice, we assess the current state of capabilities and create a roadmap for development. This includes business operations, data, integrations and systems.

The purpose of architecture work is to guide the development of technical solutions so that the resulting solutions are the best possible fit for the overall landscape.

Data Advisory

We bring business and IT together and help organisations understand the current state and opportunities of data-driven management. Together, we create a data vision and strategy. We ensure that data is reliable and establish the foundations for sustainable data management.

To support your journey towards more effective digital data solutions, we offer services such as:

Current-state assessment of data-driven management
Data vision, data strategy and data-related measurement frameworks
Assessment and selection of data architectures
Data quality assurance and continuous monitoring
Data governance and master data management
Capability and process development
Advisory support for customer data initiatives

Shall We Talk?

Do you want to ensure your competitiveness in the business environment of the future?
Do you want to explore and test new digital business models?
Do you want to improve your customer experience?
Do you want to develop new digital services?
Do you want to use data to improve operational efficiency and enable innovation?
Do you want to ensure that your enterprise architecture remains sustainable well into the future?
Do you want to identify the technologies best suited to your needs and optimise your technology costs?
Do you want a trusted partner for your digital transformation programme?

We can help with all of these. Get in touch by filling in the form or by contacting Tuuli Aalto directly. We can then continue the discussion and assess your situation together.